Frequently Asked QuestionsWe make our best effort to work with, advise and keep you informed about your order or interest in a product.
If your question is not answered here, please contact us.
If you are tax exempt, please place your order with us either by phone, email or fax. Do not order online, as our shopping cart does not have a tax exempt feature.
You are welcome to stop by and pick up your order. We are located at 28 Hopkins Court, Berkeley, CA 94706. Please call us at 510-524-1191 to arrange a time to come by.Can I visit your office?
Please note: if you plan on picking up your order, please do not order online. Our online shopping cart is set up for shipping the item(s) only. you can place your order by phone, fax, email or simply when you get here.
If you are a wholesaler, do not order online. Contact us by phone, fax or email to start the process to establish your wholesale account. We'll need all your standard wholesaler information.
Please contact us by phone, fax or email to start the process. We will review your information and someone will contact you with our decision. We'll need all your standard information.
We can. Please contact us by phone, fax or email to place your order.
Shipping your order can be by freight forwarder, UPS or the post office.